Navier AI - Elevated error rates for gpt-5.6-luna API requests – Incident details

Elevated error rates for gpt-5.6-luna API requests

Resolved
Degraded performance
Started 2 days agoLasted 1 hour 9 minutes

Affected

OpenAI → APIs → Responses

Degraded performance from 3:34 PM to 4:44 PM

Updates
  • Resolved
    UTC
    Resolved

    All impacted services have now fully recovered.

  • Monitoring
    UTC
    Monitoring

    We have applied the mitigation and are monitoring the recovery.

  • Identified
    UTC
    Identified

    We have identified that users are experiencing elevated errors for the impacted services.

    We are working on implementing a mitigation.