Navier AI - Elevated ChatGPT conversation and Responses API errors – Incident details

All systems operational

Elevated ChatGPT conversation and Responses API errors

Resolved
Degraded performance
Started 1 day agoLasted 6 hours 32 minutes

Affected

OpenAI → APIs → Responses

Degraded performance from 2:18 AM to 8:50 AM

Updates
  • Resolved
    UTC
    Resolved

    All impacted services have now fully recovered.

  • Monitoring
    UTC
    Monitoring

    This is impacting users in India, Japan, and Korea. We have applied the mitigation and are monitoring the recovery.

  • Investigating
    UTC
    Investigating

    This is impacting users in India, Japan, and Korea. We are investigating the issue for the listed services.